Agentic App
How can we help?
Help with the App, connecting your server, or understanding where your data lives.
Contact RockStudio
Have a question or found a problem? Send us an email.
Email supportagentic@rockstudio.orgBefore you connect
Agentic App is a UI for existing agentic server APIs, such as OpenAI’s Codex app-server. You need:
- A server that exposes an API supported by your version of the App.
- A connection address reachable from the device running the App.
- Any authentication information required by your server.
The App does not include a server. Server setup, model access, and any provider accounts are managed separately by you or your server operator.
Common questions
Why can’t the App connect to my server?
Check that your server is running, the address and port are correct, and the device can reach it. Check any required VPN, firewall, or proxy configuration, then confirm that your authentication information is current and the API version is compatible. If the connection still fails, send us the error message with secrets removed.
Does Agentic App provide an agent or a server?
No. The App provides the interface. Your connected server supplies the agent, model access, tools, and storage.
Where are my conversations and files stored?
They stay on your server. The App retains only UI preferences. Deleting the App does not delete data stored on the server. See the privacy policy for more detail.
Who can help with an agent or model error?
RockStudio can help with the App’s interface and connection behavior. For server availability, model-provider accounts, provider billing, or server-side data recovery, contact your server operator or the relevant provider.
What to include in a support request
- Your device, operating system, and App version.
- The server API and server version you are connecting to.
- What you expected, what happened, and the steps to reproduce it.
- The error text or a screenshot, with private information removed.
Please do not include passwords, API keys, access tokens, or private conversation content. Information you send to support is handled as described in our privacy policy.